One platform.
Three partners.
Zero friction.
Replace WhatsApp, email and spreadsheets: each case moves between clinic, TPA manager and insurer in one flow — with full audit trail and zero manual follow-ups.
Five states,
a single truth
The case moves through clear states. Every step is recorded and visible to all.
Apertura
La clínica crea el caso
Soportes
Carga de documentos clínicos
Auditoría
El gestor TPA revisa
Prefactura
Revisión y aprobación
Liquidación
La aseguradora cierra
Everything a case needs, in one place
Case management
Create, audit and settle PHC, Emergency, Elective and Urgency cases in one flow. Every state recorded, never lost.
In-case messaging
Communicate directly within the case across clinic, manager and insurer. No emails or WhatsApp — everything in one thread.
Fee schedules
Manage pricing by clinic with change history. Bulk copy fee schedules. Complete cost transparency.
Audit & review cycle
Review documents, request corrections and approve pre-invoices without losing context. Cases return to clinic with full history.
Reports & export
Export to Excel and PDF. KPI dashboards with trends. Real-time financial and operational monitors.
Commitment letters
TPA managers and insurers generate signed and sealed letters from within the case — no email, no spreadsheet. Integrated with pre-invoicing and financial management.
A space for every actor in the process
Treat & register
Open cases, upload documents and track status with no calls or emails. Direct chat with manager.
- Create PHC, Emergency, Elective and Urgency cases without external forms
- Upload classified clinical documents with integrated correction cycle
- In-case chat with TPA manager and observation history
- Full status tracking: Pending → Scheduled → Attended → Pre-invoiced
Audit & coordinate
Create cases, audit documents, generate commitment letters and manage fee schedules. Complete control.
- Create cases for all 4 types from any insurer
- Audit pre-invoices and docs with approve/flag/request actions
- Manage clinic fee schedules with change history and bulk copy
- Generate signed commitment letters integrated into case workflow
- Modules: Urgency, Surgical RFQ and Emergency Kanban board
- Late billing monitor and "Por Resolver" module for stuck cases
Approve & settle
Full case visibility, control workflows, settle with complete backing. Operational dashboards.
- Full visibility across all clinics and TPAs with complete history
- Kanban board for active emergencies with priority drag-and-drop
- Real-time operational and financial monitors with KPIs and trends
- Coverage management, consumption limits, provider network and fund management
If it happened in the case, it was recorded
Every action carries a user, date and exact time. Nothing is lost, nothing is disputed. 100% audit-ready.
Module-based access
Each role accesses only assigned modules. Granular permissions on every action.
Grouped history
Case history organized by status with time-in-status. Complete trace with no gaps.
Single source of truth
Pre-invoices, letters, documents live in the case. No duplicate spreadsheets, no conflicting versions.
What we're usually asked
SaluPro gestiona casos APS (Atención Primaria), Emergencias, Electivas (Cirugías), Urgencias (SLA intermedio) y Data Quirúrgica (RFQ). Todos integrados en un flujo trazable con documentos y prefacturas.
Cargas documentos clasificados, carga tus propios baremos, te comunicas con el gestor TPA en el chat del caso, solicitas citas y sigues estado en tiempo real.
Crea baremos por clínica una sola vez. Cópialos entre clínicas en lote con historial de cambios. Genera cartas de compromiso firmadas directamente desde el caso — todo centralizado sin Excel.
Revisa documentos dentro del ciclo de revisión: puedes aprobar, observar (solicitar corrección) o rechazar. El caso vuelve a la clínica con contexto íntegro. Prefacturas generadas sin salir del sistema.
Monitorea todas las clínicas y TPAs desde tableros centralizados. Kanban de emergencias para priorizar. KPI, tendencias financieras. Visibilidad 100% de documentos, auditoría, cartas y prefacturas.
Monitor de Prefactura Tardía alerta cuando un caso excede 20 días en pre-invoice. Módulo "Por Resolver" muestra casos inconsistentes para acción inmediata. Nada se queda atrás.
Cada acción (crear, editar, aprobar, rechazar) registrada con usuario, rol, fecha y hora exacta. Historial agrupado por estado con tiempo en cada fase. 100% audit-ready.
Exporta casos a Excel y PDF con filtros personalizables. Todos los datos (documentos, auditoría, cartas, prefacturas) incluidos. Lotes grandes procesados en segundo plano.
Aseguradoras configuran red de proveedores con límites de flujo y fondos. TPAs ven esta información al crear casos y auditar. Todo centralizado sin duplicación.
Make case management your competitive advantage
No emails, no duplicate data, no conflicting versions. A single source of truth for clinics, managers and insurers. Start today.